Privacy Policy

Privacy Policy

By using this site, you are accepting the practices in this privacy policy. These practices may be changed, but any changes will be posted and only apply to activities and information on a going forward basis and not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site, to make sure that you understand how any personal information you provide will be used. The following is an explanation to our privacy policy.

Information Collection and Use

Fountain of Love and Life (also referred to herein as “FLL”) is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to better serve you with pertinent information. This system uses the highest level of internet security to protect your information from unauthorized use.

If you donate to or place an order with FLL, some of your personal information is required for us to process your payment. We collect your name, address(es), phone number, email address, and payment information. This information is used to communicate with you about your order or donation. FLL may telephone, send postal mail, or email you about the transaction.

Credit Card and Other Personal Information

FLL uses industry standard efforts such as firewalls and Secure Socket Layers (SSL) to safeguard the confidentiality of your personally identifiable information. We make every reasonable effort to prevent the loss, misuse or theft of the information under our control.

We care about the safety and security of online transactions. We use the industry standard high grade encryption and security protocol to communicate with your browser software. This method makes it extremely difficult for anyone else to intercept the credit card information you send to us..

When handling your payment information, FLL employs a third party service called iATS. Their privacy policy is located at:

Use of Analytics Services – Information We Collect from Others

FLL uses Google Analytics and Google Tag Manager to analyze site visitors and actions on the websites and in apps. FLL does not provide any personal information to this service. It provides anonymized and aggregated data about visitors, users, and actions they take on the site or in apps to FLL. Their privacy policy is located at:

Information You Voluntarily Provide

The websites and applications have places where you may choose to provide us with your personal information. These include signing up for our email newsletters, making a donation, or using comments and message boards. If you share your email and name with us in order to receive emails from us, we may use a service to manage the email on our behalf, but we will not give your personal information to others for them to email you. If you contact us, we collect the information and contact details you provide to us.

Information that is Automatically Collected

Our servers and infrastructure used to deliver the websites, content, and applications to you employ a number of industry standard practices, such as firewalls, and these devices automatically collect information about you and the devices you use to access the websites and application. This information can include, your IP address, operating system, browser software, referring website, pages you viewed, and when the access occurred. Events, such as clicking links, will also be collected. This information is collected for a number of legitimate reasons. Some of our infrastructure uses this information to determine security threats. Some of our infrastructure uses this data to determine if the infrastructure is operating correctly and serving your visit without errors. Some of this data is used for us to determine the performance of our infrastructure.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

Links to Other Sites

This website may contain links to other web sites. Please be aware that FLL is not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave our web site and to read the privacy statements of each and every web site that collects personally identifiable information from you. This privacy statement applies solely to information collected by the FLL website.


If you no longer wish to receive electronic mailings from us, you may opt-out of receiving these communications by following the “unsubscribe” information contained at the bottom of the message or by contacting us as indicated below.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

FLL reserves the right to modify this policy at anytime. You should visit periodically to review any changes.

If you have any questions about this Privacy Policy, you may contact us at:

Fountain of Love and Life
9033 Leslie Street, Unit 9 (2nd Floor)
Richmond Hill, Ontario, Canada L4B 4K3

Or email us at